Katherine Cary is a premier weight management program, supported by top licensed physicians and pharmacies. We are committed to support you in your journey towards weight loss and better health.

One of our licensed doctors will assess your eligibility. If you meet the criteria, the prescribed medication will be shipped to your address through our affiliated pharmacy, and you will be billed the specified amount. Going forward, you will receive monthly deliveries of the prescribed medication and be charged according to your agreement with us. Quarterly check-ins with your healthcare provider are mandatory to track your well-being and advancement, as well as to renew your prescriptions (with no additional cost).

You will receive a medication that has been prescribed by your doctor. The specific medication, whether it is a brand, generic, or compounded version, will depend on the chosen program and its availability. You will be provided with advance notification regarding the type of medication and its associated pricing.

The cost of the Monthly Program is $449. The Quarterly Program costs $899, or $449 a month.

All of our programs include the medication, program membership, health check-ins, telehealth visits, the prescription (if approved), and unrestricted communication with your doctor through text. There are no hidden charges or commitments to long-term contracts.

You will not be charged if you do not qualify for the program. A full refund will be provided in the event you have been charged.

Yes. Your medical information and order history are accessible only to our medical team and prescribers. You can refer to our Privacy Policy for further details.

Katherine Cary is authorized to provide services in the following states: Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. If you are a resident of any of these states or currently located in one of them, you can access our services in accordance with the state's regulatory guidelines. It's important to note that the availability of services might be subject to specific state regulations, so please feel free to contact us if you have any questions about your eligibility.

Your first shipment will be promptly delivered once our doctors have reviewed your medical records and prescribed the medication. Subsequently, your physician will assess your progress and issue the next prescription as needed. This ensures that you always have a supply of medication available to continue your treatment journey.

1. We do not accept insurance.
2. You may be able to use your HSA/FSA card to pay for the program.

Please review the information in our Safety section. It contains important warnings from the FDA in relation to medications you may be prescribed. If you have any questions, please speak to your provider or other licensed healthcare professional.

Our compounded medications are produced in specialized compounding pharmacies with accreditation and licenses in multiple states. These pharmacies exclusively use high-quality, approved ingredients for their formulations.

Compounded Semaglutide that may be prescribed to you is a compounded medication and has no affiliation with the Novo Nordisk™ corporation or the brand-name drugs Wegovy® or Ozempic®.

Our medicine is supplied by Hallandale:

https://hallandalerx.com/
2666 SW 36th St
Fort Lauderdale, FL 33312
954-455-3822

Yes, you can easily cancel any order you make. If you would like to cancel your purchase, please contact us at support@katherine.com with your order number and full name. Cancellations will be processed on the day we receive your cancellation request.

From the day that your order is placed shipping in the United States takes 7-10 business days.

We offer free shipping on all of our products at no minimum cost at all.

You can quickly and easily check the status of your order in your Katherine Cary account. Simply login to your account first. Click on the ‘My account’ link on the bottom bar of the homepage. Once you are logged in click on “My Orders” in the menu list on the left hand side of the page.

If you haven't created an account with us you can go into the link below to fill in your information and check the status of your order: https://www.katherine.com/sales/guest/form/

If the link is not yet active when you receive our email, please allow 24 to 48 hours for the system to update. Tracking numbers need time to become activated by the carrier's tracking system.

If you can not see your order in your account, it usually means that you created an account with us after you submitted your order as a guest. Please send us an email about this issue at support@katherine.com and we will quickly link your order to your account and you will be able to view it there.

To fix an order just send us an email with your order number and the customer name of the order to support@katherine.com and we will take care of updating your order. Please note, making changes to an order might affect the delivery date.

If you did not receive an order confirmation email please send us an email at support@katherine.com with your full name and one of our customer service reps will get back to you quickly with all of your order information.

If you receive a message that your payment didn’t go through, please check your billing and personal information to confirm that the credit card number you entered is correct. If you still have trouble after confirming all of your information please email us at support@katherine.com and our customer service reps will be happy to assist you.

Yes, our payments are very secure, we work only with payment providers that meet the highest industry standards and guidelines. You do not need to worry when placing an order with us. In addition we do not store your credit card information and we have no prohibited data storage.